Our policy
Cancellation:
- Time is very important to everyone which is why we follow our cancellation policy.
- Please arrive 5-10 minutes prior to your scheduled appointment.
- If you are late, you will only receive your service for the remaining time in your appointment or when you arrived after your appointment you may not be taken in for services unless we are able to accommodate the time difference.
No shows:
- We ask that you please give us a call or email us, if you will not be able to make your appointment or running late.
- No show without notice, a 50% of your service fees will be charged on your
next visit.
- Multiple appointments will be required $60.00 non-refundable deposit fees for services of $200.00 and above.
- Kindly give us 48 Hours‘ Notice when you decide to cancel your appointment.
- A last-minute cancellation fees of $60.00 will be charged for services of $200 and above and $20.00 for services of $100 and below.
Underage waxing:
- We will require a parent or guardian consent for first time clients under the age of 18 that is receiving services.
- We love Pets, but they are not allowed.
Refund Policy for Products:
- Products purchases are non-refundable unless they are damaged
- Please notify us within 3 days of purchasing the product if there’s a concern.
- There are no returns or exchanges on open personal products.
Call your trusted team: +1 (780) 652 1677